Frequently asked questions

We kindly ask our customers to handle the purchase of their own domain name as this is something that should always be in the clients name. Rest assured, we will provide you with step-by-step guidance as it is a straightforward process. On average, a domain name costs around $15.00 per year. This ensures that you always have access to your domain name, registered under your name or business, granting you complete control. As for hosting, we offer dependable and fast hosting and maintenance packages. Our packages include updates, backups, security scans, and comprehensive support. We will provide you with the login details for the C Panel account that we set up for you. In the event that you already have your own hosting, there is no issue at all. Once the site is built, we simply require your login information to effectively set up the website for you.

• DOMAIN NAMES & EMAIL SERVICES– search for and purchase your domain name HERE.
• MAINTENANCE SERVICES – if you require hosting and website maintenance, please click HERE.
• WEBSITE DESIGN & HOSTING SERVICES – If you require a new website, click HERE.

Absolutely! All WordPress packages include a 30 minute or 1 hour training session on how to add new pages and menu items, upload and link imagery and documents, create image galleries, add video and more. All you need is a modern browser (we recommend Chrome, Firefox, or Safari) and an Internet connection. We will connect with you using Skype and share our screen with you and show you all the basics on your website and how to make changes and such.

We work with a lot of people who wants to rebuild their website. Whether this is to make it more responsive and mobile friendly, make the site easier to make changes to and update, make the website more search engine friendly or make the website more secure and fast loading. What ever the reason for rebuilding your website, we can handle all your website needs and request.

At 360 Web Firm, we understand the importance of regular software updates for WordPress customers. As a trusted provider, we offer maintenance plans tailored to meet your needs. With WordPress being a reliable Content Management System, it is crucial to keep it updated to safeguard against malware, security issues, and ensure optimal performance. Our comprehensive plans cover various aspects, from hosting and email accounts to software updates and backups. Additionally, we provide general email support to address any inquiries you may have. Rest assured, all our maintenance plans include website hosting services on a reliable, fast and always updated VPS server, complete with a free SSL certificate.

As a valued customer of Canada Web Service, we have access to high quality licensed images which are licensed under us, and we can use these on your website(s).

There is a considerable amount of work involved in getting your website on the first page of Google. To make your website SEO friendly and increase your chances of being found in search engines, it is a great start to begin by optimizing your website with the packages offered by 360 Web Firm. However, it is important to note that there can never be a guarantee that any SEO firm, including 360 Web Firm, can secure your website a spot on the first page of Google consistently and without paying for AdWords. In our opinion, starting with the best practices set forth from Google is the most effective approach.

There are a number of factors that Search Engines take into consideration when looking at your website. In our opinion, here are some of the factors that are considered for SEO:

• SEO optimized web pages using proper Meta Tags.
• Website Content, images and tags for each page being unique.
• Website speed. This could be related to your hosting provider.
• SSL certificate as this protects your visitors.
• Relevant, quality and uniqueness for each page.
• User Experience. Keep the bounce rate down.
• Social Media Involvement.
• Website Code, website technology.
• Look and feel on all screen sizes, Mobile friendly is a must.
• Domain Power & brand. is your domain name relevant?

There are a number of factors that are taken into consideration from search engines that require you to use best practices on your websites.  Below is a few of those:

• Select a text that is easy to read.
• Choose a color scheme that suits your brand.
• Use white space to break up text and other elements.
• Make your navigation simple and easy to use.
• Make text simple and short and easy to understand.
• Show using images instead of just telling.
• Allow users to paste in passwords.

Accessibility is the practice of making your websites usable by as many people as possible. Below is a few of those that should be taken into consideration. these could be older people, Compatible with screen readers, people with low bandwidth connections or using older technologies, people with visual impairment:

• Ability to enlarge your website content such as text while using a desktop down to a to a mobile device such as in pinch zoom up to 5x.
• Images with alt tags for people with visual impairment.
• Clear and precise text, not fancy or hard to read text. The most accessible fonts are Tahoma, Calibri, Helvetica, Arial, Verdana, and Times New Roman.
• Compatible with screen readers.
• Images with high resolution.
• No popups or anything that is moving on site that cannot be read or understood.
• Colour scheme used on the website which may be difficult to see buttons and text.
• Links and button names are simple and descriptive to understand.

For SEO and performance packages, please click HERE.